Privacy Policy

Golden Fishery Limited

Last Updated: January 6, 2026

At Golden Fishery Limited ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website goldenfishery.org and use our services.

By using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Place an order for seafood products
  • Create an account on our website
  • Subscribe to our newsletter or marketing communications
  • Contact us for customer support
  • Participate in surveys or promotions

This information may include:

  • Contact Information: Full name, email address, phone number, delivery address
  • Order Details: Products purchased, quantities, delivery preferences, payment information
  • Account Information: Username, password (encrypted), order history
  • Business Information: Company name, tax ID (for wholesale customers)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, arrange delivery, and provide customer support
  • Communication: To send order confirmations, delivery updates, and respond to your inquiries
  • Marketing: To send promotional offers, newsletters, and information about new products (with your consent)
  • Personalization: To improve your experience and provide personalized recommendations
  • Business Operations: To analyze trends, monitor website performance, and improve our services
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Fraud Prevention: To detect and prevent fraudulent transactions and protect our business

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality, including shopping cart and checkout processes
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functional Cookies: Remember your preferences and settings
  • Marketing Cookies: Track your visits and browsing activity to deliver relevant advertisements

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our website.

4. Third-Party Services

We work with trusted third-party service providers to deliver our services. These partners have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

Our Third-Party Partners Include:

  • Payment Processors: Secure payment gateways that process your credit card and payment information
  • Delivery Partners: Logistics and delivery companies that fulfill your orders
  • Email Services: Email marketing platforms for sending newsletters and updates
  • Analytics Providers: Tools like Google Analytics to understand website usage
  • Cloud Storage Providers: Services that host and protect our data infrastructure

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

  • SSL encryption for all data transmitted through our website
  • Secure servers with restricted access
  • Regular security audits and vulnerability assessments
  • Password encryption and secure authentication processes
  • Employee training on data protection practices

Important: While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Your Privacy Rights

You have certain rights regarding your personal information. Depending on your location, these rights may include:

Access

Request a copy of the personal information we hold about you

Correction

Request correction of inaccurate or incomplete information

Deletion

Request deletion of your personal information (subject to legal obligations)

Opt-Out

Unsubscribe from marketing communications at any time

Data Portability

Request a copy of your data in a structured, commonly used format

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

  • Order Information: Retained for 7 years for tax and accounting purposes
  • Marketing Data: Retained until you unsubscribe or request deletion
  • Account Information: Retained until you request account deletion
  • Website Analytics: Aggregated data retained indefinitely for business analysis

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Golden Fishery Limited operates from Mogadishu, Somalia. If you are accessing our services from outside Somalia, please be aware that your information may be transferred to, stored, and processed in Somalia or other countries where our service providers operate.

By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

  • Update the "Last Updated" date at the top of this policy
  • Notify you via email if the changes are significant
  • Post a notice on our website homepage

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Company Name

Golden Fishery Limited

Address

21 Novembar Street
Mogadishu, Somalia

Response Time: We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please indicate this in your message subject line.

Your Privacy Matters to Us

We're committed to protecting your personal information and maintaining transparency in how we handle your data.